However, products can be easy to buy. When you purchase AppleCare for your laptop, you get an empty paper box. But there is a SKU for it. In some cases, products have less abandonment than services and are subject to less scrutiny before flippantly tossed in the cart before checkout. It's a Service as a Product.
Thursday, March 18, 2010
Services as a Product
If you aren't familiar with "as a Service" revenue models, it refers to selling something as one would a service, with a recurring charge often based on usage. For example, SalesForce.com is a "Software as a Service", or SaaS, model. You pay a fixed amount per user per year. This can apply to platforms or infrastructure as well as software.
Subscribe to:
Posts (Atom)